Make the work concrete before choosing the components.
Start with the outcome, the people who participate and the systems that hold the records. Include the normal path, the handoffs and what happens when the task cannot continue.
- 01Choose a workable first scope
Look for a recurring need, an owner and a visible finish line.
- 02Write the application brief
Agree the participants, systems, decisions and completion conditions.
A shared brief that the business owner, delivery team and reviewers can use.