Human decisions
When should a person decide, and how do you make that decision hold up later?
Human-in-the-loop design that isn't a rubber stamp: which decisions reach a person, what they see, how sign-off binds to the exact proposal, and how autonomy is earned over time.
Approvals
Sign-off that binds to the exact proposal and survives waits.
Escalation & autonomy
When an agent hands a case to a person, and how autonomy grows one decision class at a time.
See it on one of your own agents
One agent, one consequential action, one target system. We'll walk through identity, approval, durable execution and the record on your own case.